Returns and Shipping Policy

Effective Date: 13, Feb 2025

We want you to be completely satisfied with your purchase from Dye4root. If for any reason you are not happy with your order, our Returns and Shipping Policy outlines the steps for returns, exchanges, and shipping procedures.

1. Shipping Policy

  • Processing Time: Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays may take longer.
  • Shipping Methods: We offer various shipping options depending on your location. Our standard shipping method is via [Courier Company]. You will receive a tracking number once your order is dispatched.
  • Shipping Charges: Shipping charges will be calculated at checkout based on the weight of your order and your delivery address.
  • Delivery Time: Delivery times depend on your location. Typically, domestic orders take 5 to 7 business days.

2. Returns & Exchanges

  • Eligibility: Returns and exchanges are accepted within 1st day of receiving your order. The item must be unused, in its original packaging, and in resalable condition.
  • How to Return: To initiate a return, please contact us at [returns@dye4root.com] with your order number and reason for return. Our team will guide you through the process.
  • Refunds: Once the returned product is received and inspected, we will issue a refund to the original payment method. Refunds may take up to [X] business days to process.
  • Non-Refundable Items: Certain items, such as perishable goods or opened products, may not be eligible for return or refund.

3. Damaged or Defective Items

If you receive a damaged or defective product, please contact us within [X] days of receiving your order, and we will arrange for a return, exchange, or refund.

4. Cancellations

You may cancel your order before it has been dispatched. If you wish to cancel, please contact us immediately at [contact@dye4root.com]. Once an order is shipped, it cannot be canceled.

Returns and Refund Policy

Effective Date: 13, Feb 2025

We want you to be completely satisfied with your purchase from Dye4root. If for any reason you are not happy with your order, our Returns and Shipping Policy outlines the steps for returns, exchanges, and shipping procedures.

1. Shipping Policy

  • Processing Time: Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays may take longer.
  • Shipping Methods: We offer various shipping options depending on your location. Our standard shipping method is via [Courier Company]. You will receive a tracking number once your order is dispatched.
  • Shipping Charges: Shipping charges will be calculated at checkout based on the weight of your order and your delivery address.
  • Delivery Time: Delivery times depend on your location. Typically, domestic orders take 5 to 7 business days.

2. Returns & Exchanges

  • Eligibility: Returns and exchanges are accepted within 1st day of receiving your order. The item must be unused, in its original packaging, and in resalable condition.
  • How to Return: To initiate a return, please contact us at contact@dye4root.com with your order number and reason for return. Our team will guide you through the process.
  • Refunds: Once the returned product is received and inspected, we will issue a refund to the original payment method. Refunds may take up to 3 to 4 business days to process.
  • Non-Refundable Items: Certain items, such as perishable goods or opened products, may not be eligible for return or refund.

3. Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 1st day of receiving your order, and we will arrange for a return, exchange, or refund.

4. Cancellations

You may cancel your order before it has been dispatched. If you wish to cancel, please contact us immediately at contact@dye4root.com. Once an order is shipped, it cannot be canceled.